AutoNation Toyota Thornton Road
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Dealership Service Review
service Rating
Terrible Sales/Service Management
Written byon 09/13/2023
Don Gray is not a good communicator. I have called and emailed him several times about repairs for car. He does not return calls or responds to emails. I have had to leave work early to go to the service department to get a response. Then he always says he will call me and does not. I would not recommend the service or sales department to anyone. DO NOT stop at this dealership!!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Ash Scott on 09/17/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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