AutoNation Toyota Thornton Road
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Dealership Service Review
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Bring your patience and understanding
Written byon 03/16/2023
You are just a number to them. Numbers in and numbers out. Service doesn't listen to concerns about the vehicle. My truck was done for 45 minutes before they called to tell me. And that was after me asking. Plus they lost a hub cap in the process. And didn't even check the concerns I had. Also the Customer Relations Manager wont answer your email or call you back. But this is 2023, no one has customer service anymore, including AutoNation.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Rose Schmidt on 03/18/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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