AutoNation Toyota Thornton Road
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Dealership Service Review
service Rating
Technician
Written byon 01/12/2023
I have been bringing my chr to this this location since my purchase...service has always been great ...this time however the Technician I was placed with was horrible...the bay manager Sam ended up being the one to help me the whole time I was at the shop.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kevin Smith on 01/19/2023
Dealer Response
Hi Anthony, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6082 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!
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