AutoNation Toyota Thornton Road
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Dealership Service Review
service Rating
Great Customer Service, Took Longer Than Expected
Written byon 12/29/2022
I got great customer service from the service advisor. The maintenance service took quite a bit longer than the service advisor had estimated (almost two hours when I was given an estimate of 45 minutes), but the advisor was courteous, professional, and informative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sandy Clearwater on 01/05/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6082 to discuss what we can do to help.
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