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AutoNation Toyota Thornton Road


1000 Blairs Bridge Rd, Lithia Springs, GA 30122 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (18) No (2)
Service Rating
Recommend:
Yes (41) No (14)
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Dealership Service Review

4 out of 5 starsservice Rating
Good service on New Year's Eve
Written by Hawkins37 on 01/01/2019
updated 01/14/2019

First I LOVED that I was sent several emails reminding me of my service for my truck. I was VERY pleased, as I had just arrived back to Atlanta from my trip to Virginia. Then on New Year's Eve I arrived an hour early for my 11 am appointment. As soon as I pulled in several asked if someone was helping me, but I still don't remember either greeting me.lol They were slightly busy, so I didn't mind. I just loved how several asked if someone was helping me. Tabitha was my number one service person, and she did a phenomenal job. I didn't expect to pay $186, but Toyota saw fit to advise that my battery was at 78% and suggested that I go ahead and purchase one so I did. I did not mind waiting at all, as it was only about an hour and a half....GREAT JOB Toyota and thank you so much. See you next time Oh, I did notice that my truck has a kick or something going on, so I'll ask my guy to check it out. I'm sure it's nothing, but better to be safe than sorry.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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