AutoNation Toyota Thornton Road
Dealership Service Review
First I LOVED that I was sent several emails reminding me of my service for my truck. I was VERY pleased, as I had just arrived back to Atlanta from my trip to Virginia. Then on New Year's Eve I arrived an hour early for my 11 am appointment. As soon as I pulled in several asked if someone was helping me, but I still don't remember either greeting me.lol They were slightly busy, so I didn't mind. I just loved how several asked if someone was helping me. Tabitha was my number one service person, and she did a phenomenal job. I didn't expect to pay $186, but Toyota saw fit to advise that my battery was at 78% and suggested that I go ahead and purchase one so I did. I did not mind waiting at all, as it was only about an hour and a half....GREAT JOB Toyota and thank you so much. See you next time Oh, I did notice that my truck has a kick or something going on, so I'll ask my guy to check it out. I'm sure it's nothing, but better to be safe than sorry.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes