AutoNation Toyota Thornton Road
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Dealership Service Review
service Rating
Disappointed
Written byon 08/29/2017
updated 09/08/2017
Not good at all. I accepted the recommended maintenance of an Induction service. Never had this done before, but figured I needed it. My car was done quicker than I expected, however, after leaving and getting closer to home, my car began to act funny. Not accelerating properly, making noises, check engine light came on, etc. I had to bring my car all the way back, I don't live close. Very frustrated, and totally ruined my Saturday plans by making 2 trips to the dealership. Only to find out they didn't properly tighten a part, which makes me think I received a "rush job". Thinking twice about returning..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes