AutoNation Toyota Thornton Road
Dealership Sales Review
I went in this past Monday to simply look at the 2014 Certified Pre-Owned Camrys. I called first to check inventory and talked with Saad who met me at the front door. He briefly sat and chatted about what I was looking for and took me out to show me the newer models as well as what I came there. He didn't drag anything out, covered the bases, didn't try to hide info, etc. Saad was fantastic! This was my first experience buying a "new" car, and I can definitely say I had a great experience at AutoNation. Saad related to me as a person and not just another customer. I could tell he was genuinely interested in providing a great experience. I wanted to check other rates at different unions AND I had another test drive scheduled at another dealership for the day after. They did whatever they could to keep me from that other dealership without being pushy. After negotiating with Saad for about 3 hours, (remember I was only there to look and had NO INTENTIONS WHATSOEVER on buying that day -- seriously) the supervisor came over and negotiated rates with me. They knocked money off of the car immediately, gave me what I asked for my trade in (and my old car was not worth the amount they gave me), and found me a great, reasonable rate with my lack of credit history. I was genuinely impressed with how the staff handled me, the negotiations, and the fact that I was there until 11:30pm! (They close at 9). AutoNation and Saad truly met my expectations in every way and I'm very grateful for the attentiveness and personalization of the buying experience. Now I can only hope that my 2014 Camry SE is all that it seems to be for the next 10+ years! Thanks for staying up late for me, guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes