Subaru of Kennesaw
Dealership Sales Review
I had been in touch with John through email and he was giving me prices on different cars. He priced me on an Ascent and I was very happy with the price. I told him immediately I was interested and then called him to verify the price and make sure it was there before I drove 50 minutes. Once I got there I met with him and test drove the car. Fell in love with the car. John then printed out the total price and he had made a mistake with the price. Not just once but TWICE. I was very disappointed because the main reason I drove out there was for the price of the car. I asked to speak to a manager who was rude about it and wouldn’t meet me at the price that was quoted to me over email and over the phone. *I understand mistakes happen but I called to reassure and double check the price before I headed that way. At the end of the day, I did get the car and am very happy with the car I got. But I wasn’t 100% satisfied with the staff and how they handled the situation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes