Jim Ellis Volkswagen Of Kennesaw
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Dealership Service Review
service Rating
Volkswagen Tiguan
Written byon 05/18/2019
They were unable to fix my back up camera which is still under warranty. So, that kind of bummed me out. They were also not able to replace the outside thermometer which is still 8 degrees off. Despite that, Steve Garvey's customer service was fantastic!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Jim Ellis Volkswagen Kennesaw on 08/07/2019
Dealer Response
Greenwald, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve.
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