Jim Ellis Volkswagen Of Kennesaw
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Written byon 07/16/2018
Recently returned to Jim Ellis Service Department for Express Service to replace a brake lamp and had the best experience...I was in, serviced and out in a time that was certainly what I consider "express" as well as handled as all valued customers should. I truly appreciate the attention by James and Glenn and the rest of the Service Advisor Team while in that day. I quickly built trust during my time working with Glenn; a very uncommon result when it comes to car service/repairs. In the end, I WILL be back!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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jimellisauto on 07/19/2018
Dealer Response
We hope everything was completed to your satisfaction. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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