Master Buick GMC

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Master Buick GMC
3710 Washington Rd, Augusta, GA 30907 (map)
Today 7:30 AM - 7:00 PM
Sales Rating
(6)
Recommend:
Yes (2) No (0)
Service Rating
(15)
Recommend:
Yes (2) No (2)
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Dealership Service Review

service Rating
Mr. W.P. Kieling
Written by Mr. Kieling on 10/21/2024

I had my truck front & rear break pads and rotors replaced. I also had an oil change & tire rotation. After receiving my truck, three tires are under inflated. I purchased my truch from you.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Master Buick GMC Augusta on 10/23/2024
Dealer Response
Thank you for sharing your experience with us. I'm glad to hear you chose Master Buick GMC Augusta for your truck's maintenance, including the brake pads, rotors, oil change, and tire rotation. It's concerning to hear about the under-inflated tires you encountered after your service. I appreciate your feedback and encourage you to reach out to me directly so I can address this issue promptly. Your satisfaction is important to me, and I'm here to help. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
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