Master Buick GMC
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Dealership Service Review
service Rating
Customer
Written byon 01/17/2024
Since purchasing a Pre-owned Vehicle from The Dealership. The Service Department have been very bad. Their fees are very high for absolutely basic common shop items. Dealership sells Warranty through Banks. But anything that's covered. They want to make extra. Mr. Starks is very Unprofessional and will not get back to Customers. This was my experience with him which is a lasting one of a Rude person.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Milo Shields on 01/19/2024
Dealer Response
Me and my Family will buy from Daniels GMC. From now on.
ReportMaster Buick GMC Augusta on 01/19/2024
Dealer Response
Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff and in our service department does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon.
Sincerely,
Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400
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