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Jim Ellis Chevrolet of Atlanta


5900 Peachtree Industrial Blvd, Atlanta, GA 30341 (map)
Today 7:30 AM - 7:00 PM
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Service Rating
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Yes (1) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
2009 Tahoe - Maintenance & Repair
Written by Sam on 02/14/2018

This is my son's vehicle. He needed several items repaired on the vehicle. They issued a list of items amounting to $6K. After negotiating down to approximately $3,198.00 of what really needed to be repaired I issued an okay. However, after all was performed and paid for, I was looking over some past M&R performed on the vehicle. Oddly enough, a Solenoid Assembly - Canister Vent and Replace - had been done in 1 month earlier. Upon questioning they denied that the Solenoid was good on the existing new one that was put in 1 month ago. Needless to say this is a $300 item and I wanted answers. Well there were not any answers except that's what the data stated. Well, why did they not look and call me when the repairs were being performed. After talking with the Service Rep. and calling the Service Manager no return call. Not knowing a lot about M&R on vehicles, no one likes to feel ripped off. The parties involved are Roman Woldemariam, Mike Brown and the inattentive Service Manager.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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