Jim Ellis Chevrolet of Atlanta
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Dealership Service Review
service Rating
Terrible
Written byon 11/17/2017
I went in for an oil change and car wash at 7.30 and left at 11.45. My car was taken back twice bc the car wash was TERRIBLE. I purposely scheduled this bc it’s the only time I have. After 4 hours and 15 minutes I still left with a dirty interior. I had such great service my first time there which is why I came back. Not only did I spend half of my day at your dealership miss a work meeting but left with an incomplete job.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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witt_lincoln on 11/23/2017
Dealer Response
You are absolutely right! âTerribleâ and itâs unacceptable. Our target time, with a wash and vacuum is one hour (45-minutes without a wash). We are looking into why we blew this one so completely. We apologize for the inconvenience!
Reportwitt_lincoln on 11/23/2017
Dealer Response
You are absolutely right! âTerribleâ and itâs unacceptable. Our target time, with a wash and vacuum is one hour (45-minutes without a wash). We are looking into why we blew this one so completely. We apologize for the inconvenience!
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