Fields BMW Winter Park
Dealership Service Review
BMW Car Fax Review: Fields BMW was very thorough with only charging me the $99.00 Inspection Fee. I purchased this car from Fields BMW in 2012. The car has been through a lot with a couple accidents and neighbors backing into it on 2 - 3 different occasions. The car was stalling out, so I brought it in for a checkup. Fields did a great job in repairing the starter motor $800.58. Crank shaft Sensor $180.92, $29.64 2 rear brake light bulbs, belt tensioner pulley & belts & torx screw $281.54. Breather Vent Hose $97.49 & Replace the Radiator Hose Clamp & Venting Line $78.10. Total Parts =$1498.33 +Labor & Tax $1655.00 =$3153.33. Now I'm leaving and I see the Brake Fluid light is on after all the other repairs and I wondered why this wasn't suggested to be fixed after all they had my car for 6 days. So, I decided to get the brake flush =$102.34. Grand Total $3,255.67. Arie did a great job helping me and the manager Brian D. gave me a $100.00 Manager's Special off the repair bill & a jelly of the month club award for the best customer of the year. Keep up the good work and if you want to buy my car for $7000.00 it's all yours not the $1000.00 that you told me after I paid my bill. I’m so grateful now this is all under warranty should I decide to sell my car. Merry Christmas & Happy New Year! P.S. My favorite flavor of jelly is strawberry.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes