AutoNation Cadillac West Palm Beach

It was very underwhelming. The salesperson started by implying he did not like EVs. We were buying an EV then while from the back seat when demoing the info system he would just blast through the screens and he set up OnStar incorrectly. They did not know the current incentives for a new ev Cadillac. He did not show the needed info like mirror adjustment, telescoping steering wheel how to use the emergency key, missing cargo cover and many other fascists of the new car. The car stopped running on the 7th day from purchase had to be towed to a different dealer (much better one). The battery was shot. Super Cruise never worked and other functions quite working too. It's been a very bad experience. He was taking multiple phone calls and had us watch family photos while stepping away for long periods of time. The finance manager really wanted us to spend an extra $1,200 on appearance insurance and was notably uninterested in us when we refused it. They charged for but did not perform the recall updates which were out in April this is July and sent us on our way. Lied about tire rotation and pending vehicle's updates. The floors in the finance managers office very dirty. Sales manager who's name is on closing docs did not even bother to say hello. I guess there just to busy to show interest.