AutoNation Acura North Orlando
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Dealership Service Review
service Rating
Best of a difficult situation
Written byon 01/11/2024
Normally our service visits have been flawless. And while this visit was a little challenging, the dealership did a good job dealing with it. The battery in our RDX was dead. When I was able to get the vehicle started, I called to see if I could get a service appointment for a replacement. However, I was informed they were fully booked. After explaining my situation, they said they would squeeze me in. Although it took a little over 2 hours to get the new battery installed, the service department got the job done. And Lee did his usual GREAT job in providing customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Paige Phillips on 01/14/2024
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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