Mercedes-Benz of Pompano
Dealership Service Review
Anya was my rep who guided me through the service process, and she was friendly, kind, informative and helpful. Upon completion of process, which was 30 mins quicker than expected, she returned my car clean and shiny! When I inquired whether the mats in the car were washed (I had company for the weekend who hadn’t seen my car) she explained that it was not part of the routine. But then she said “hold on for a few minutes”, I’ll be right back. When she returned, SHE had cleaned the mats with a blower! Felt really grateful for Mercedes Employee, who went the “extra mile” literally, and left the dealership, so happy and pleased with my spotless car and a big smile on my face! Thank You Pompano Mercedes for the good experience and taking great care of you customers!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes