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Mercedes-Benz of Pompano


350 W Copans Rd, Pompano Beach, FL 33064 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (2)
Service Rating
Recommend:
Yes (17) No (6)
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Dealership Service Review

1 out of 5 starsservice Rating
Pompano beach dealer Service is horrible. Dishonest and a ripoff.
Written by Plabarca on 01/15/2023

Horrible service. Had to bring the car in twice for the same thing and got charged both times. I thought I purchase premier class service and it turns out to be mediocre. Shame on you!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Peter LaBarca on 01/23/2023
I have called the general manager and have yet to receive a call back. I actually thought that someone would call me back. This behavior from the dealership is the exact reason as to why I stand by my comments and review of your services.
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Harrick Newman on 01/19/2023
Dealer Response
Hi Plabarca, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4832. We would appreciate the chance to turn your experience around.
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