Mercedes-Benz of Pompano

This dealership turned a positive into a negative, the purchase of a used Porsche 911. They said don’t worry we sent it to Porsche next door to have it checked out. I doubt they did. The entire purchase process was tedious and took too long over 2 hours for a cash deal. Their dealer fees are the highest in Florida. Then try to upsell you with costly extras. I started driving home and before I arrived the car overheated so I couldn’t drive it anymore. Good thing Porsche checked it. I called the dealership and demanded they pick up the car with a flatbed that would have a loaner car. 2 hours later the flatbed came with no loaner. I had to beg the driver for a ride home. 4 days later they drove my car back to me. By the way they only gave me 1 key and said they’d get the second from the owner who was on vacation. Who takes in a car without both keys. Now they deny they will get me a second key. Go on the website and there are names of the general manager, sales manager but no contact information. I have never seen that. Call and ask for them you can’t speak to them. Leave a message they never return a call. I’ve been buying cars for many years in Florida, Connecticut and New York. This is without a doubt the worst dealership. Customer Service means nothing to them.