Subaru of Pembroke Pines
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Dealership Service Review
service Rating
Exceptional Service
Written byon 12/01/2021
From the minute I drove in and meet with Joe, customer service rep, I knew I was in good hands. Joe walked me through the entire repair process and even had the tech come to his office so I could meet him. What other dealership does that? To me that is real customer service, above and beyond. Joe and Valentino went out of their way to make me feel like a valued customer. You don’t find many people like Joe. I am glad I found him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Subaru of Pembroke Pines on 12/02/2021
Dealer Response
Paula, thank you for taking the time to review us! We strive to deliver top-notch service, and it means a lot to hear that this was reflected in your experience working with Joe and Valentino. We appreciate you taking the time to share and hope to see you back again at Subaru of Pembroke Pines. Safe travels!
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