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Subaru of Pembroke Pines


16100 Pines Blvd, Pembroke Pines, FL 33027 (map)
Today 9:00 AM - 9:00 PM
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Yes (11) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
DON'T BUY HERE UNTIL YOU READ THIS PLEASE
Written by Rick on 04/07/2024

I went to buy a used subaru outback and it wasn't a good experience at all. First the used certified car was in rough shape. I would not think that it would be certified at all. After looking at that, I decided to get a new one. When we started talking numbers it went bad. I owe $34,000 on my trade in and they were going to give me $29,000, which is less than any other place that I shoped around. When they brought me the paper work they put my car as 29,000 and the difference was $14,213.00. I think their people don't know how to do math at all, if you put that together is $43,213, that is $9213.00 that they were charging me for. That means they would of got my car for $19,787.00. Thats not how a good business messes people over. If you check BBB you will see the have a BIG F. Thats not good, but I see why.. the new car was only suppose to be $43000.00 but the told me the payments would be 72 month $950.00. I can drive a Mercedes for that. What are they thinking. I hope no one else falls for their traps. Also forgot to mention the finance lady had a bad attitude, because she was yelling out the office towards me. Great for business!!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Subaru of Pembroke Pines on 04/08/2024
Dealer Response
Rick, I'm sorry to read about your experience. It's important for us that our customers feel they're getting a fair deal and it seems we've missed the mark here. I'd like to learn more about this situation and see how we can improve things moving forward. Please reach out when you have a moment so we can discuss this further. Thank you, Duane Massa - General Manager - (954) 443-2351
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