Skip to main content

Subaru of Pembroke Pines


16100 Pines Blvd, Pembroke Pines, FL 33027 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (1)
Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Extremely Disorganized
Written by Steve on 02/25/2022

Very disorganized dealership. As soon as I agreed on a price and they found out I wasn't financing with them I was waiting around for 4 hours for them to run my paperwork. The salesperson also negotiated in bad faith, claiming subaru does not offer a maintenance service package and therefore can't include this in the deal, only to find out many hours later that they do, in fact, have this program and proceeded to try to get me to sign up for it after the major paperwork was signed. During the time I was waiting they also accidentally shredded a woman's drivers license and left her high and dry, not taking any accountability. Going back into the final office it was easy to see how they managed to lose someone's license, as there was papers everywhere on the table and they'd often have to shuffle through them to find critical documents that I had given them. They also lost the keys to my trade-in vehicle at one point claiming I hadn't give them it yet. I also ended up paying way above sticker price. Overall bad experience at this dealership, although am very happy with the vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.