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Mercedes-Benz of Pembroke Pines


14199 Pines Blvd, Pembroke Pines, FL 33027 (map)
Today 12:00 PM - 5:00 PM
Sales Rating
Recommend:
Yes (20) No (2)
Service Rating
Recommend:
Yes (22) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Mercedes of Pembroke Pines Never Again!!!!!!!
Written by Jbrown69 on 06/01/2017

Never again will I take an enjoyable accomplishment in my life to share with Pembroke Pines Mercedes Benz. 2014 when I had 10, 000.00 to put down on a new lease E350 they treated me with RESPECT. At the end of my lease I went end two months early to see about purchasing the car. I was referred to the sales person Julia Garcia who enjoyed telling and showing me her new Mercedes and all about her 50% discount she receives as a employee. When she decides to persuade me to get another lease the E300. I informed her that I had no money but she was so persistent that I ended up getting the lease and leaving the car I came with and wanted to purchase. There was some major credit issues that came up at my surprise that were obviously overlooked but Julie wanted to make a sale. I drove off with a car I never intended on getting and had to return it back to Mercedes of Pembroke Pines because my credit was not cleared. I ended up without a car for a month because the lease was not up and the 1,000.00 deposit was not returned to me for over a month. I had to text and call Julie Garcia and the finance manager Carlos who both kept replying that they would send it back to me ASAP. Today is June 1, 2017 and no deposit has been returned. They treated me like trash. I am in the process of getting assistance with this matter. Good Luck customers NEVER AGAIN!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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