Tom Gibbs Chevrolet

My service manager, Mike Naylor does a commendable job. He calls with updates and follows up, he is the guy I want watching over my car when it comes to service. Ken Hyatt for me is the other half of this winning team. I had a fuel leak and my garage smelled strongly from the gas fumes. My online research told me that this was a difficult repair to do. When I brought my car in and showed Mike the leak I was surprised at how seriously he reacted to what he saw. It was obviously a fairly good fuel leak and not far from the exhaust pipe. He did not want me to drive the car away and insisted on taking it in immediately. You have no idea how impressed I was. Mike was the very definition of a service manager being proactive. It has been several weeks now since the repairs were made and there is no more any detectable smell of gas. My service team did a fabulous job. I can't thank them enough for the great job they did. Mike and Ken are the reason I will continue to bring my car back to them for my service needs.