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BMW of Gainesville


2853 N Main St, Gainesville, FL 32609 (map)
Today 11:00 AM - 5:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
My brand new purchase caught on fire 20 miles after dealership!!!!
Written by Ali E on 12/28/2024

They did not make it okay for their consumer!!! My car caught on fire 20 miles after. I paid so much to towing expenses because of this, and they said its all my responsibility. because it was AS-IS. what a Joke! They initially quoted me $10,000 (with me paying $5,000 as half) for the repairs, but I ended up paying between $9,500 and $10,000 due to additional charges they kept adding on during the engine replacement. They installed a brand-new engine, and I had to purchase warranties, adding to the debt I was already drowning in. Now, I’m over $28,000 in debt on a car that was originally listed for $12,000. Thank you for selling me a lemon car! this was my temporary car before getting an M. and sure as hell will not be getting anything from there in future!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Azalea Evans on 12/30/2024
Dealer Response
We apologize for the experience you had. Our team strives to ensure all vehicles are in good condition and we are sorry this happened to you. Our General Manager, Tyler Hill, will be reaching out to you personally to address your concerns. For any further inquiries, you can also contact him directly at Thill@gettel.com.
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