McDonald Mazda South
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McDonald doesn’t honor warranty
Written by 12/31/2020
onIf I could give a 0 I would have. I went into the service department for a few minor items to be corrected after buying the vehicle used (24k miles on it) under the factory warranty (front speaker not working and rear USB ports not working) and was told they would not honor the warranty due it being in a minor rear fender incident. Unbelievable the way I was treated, I’ve bought over 20 cars in my lifetime and have never been treated so rudely as I was at McDonald Mazda service department. Never will I go there again for anything and will tell everyone I know not to go there. I’m just getting started with this. I’m calling Tom Martino, your dealer manager and then Corporate.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No