Gebhardt BMW
Dealership Sales Review
I saw a car listed on Gebhardts own BMW website that I wanted to buy. After I went down and test drove the car, I told the sales guy (Mr. George Tice) that I wanted to buy the car. When we sat down to get the price Mr. Tice started to give a price that was higher then the internet listed price. I told the guy that his price was wrong and it was listed on the internet. After he checked the internet, asked a few more questions, and took my car for a trade value, Mr. Tice then came back from his sales manager (Mr. Jeff Hayes) and stated to me the internet price on the car was wrong and raised the asking price by $4000. After another attempt to lower the price I left the place. The next day I contacted the internet sales guy, who was out of town when I was there. I told him I had a complaint about his wrong internet price. He informed that the price on the internet was the correct price. Funny thing was that was not the pricing I received. A short time later that day I did received a call from Jeff Hayes. He tried to convince me that I did get the internet price. After I reviewed the numbers I received and did some basic math and showing that they inflated the asking price. He finally stated that there must have been a miss communication. How convenient of him to use that excuse. The bottom line here is they listed a car price on the internet and then failed to honor that price. They also failed to disclose finance terms when I asked for them, after they showed me payments on the first go around. I still wonder to this day why they gave me payment amounts when I never asked for them. Be very careful when dealing with this dealership. Or do what I did and go somewhere else and ordered a new car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No