Gebhardt BMW

My sales experience with Gebhardt BMW was pleasurable enough. The staff was friendly and applied absolutely no pressure to buy. A test drive was easy enough to arrange without any pushy tactics on the drive or during a discussion of vehicle availability, ordering times or basic pricing. However, when I was a little more serious about the vehicle, I sent emails to the salesperson I had been working with along with sales people at other area dealerships asking for their best price quote on the precise vehicle I had in mind, making it clear that if I decided to buy at this time I was ready to do so on relatively short notice. I quickly received price quotes from two other local BMW dealers within 24 hours (differing by a few thousand dollars), but the Gebhardt salesperson simply said he would meet or beat the price quotes I got from the other dealers. While an admirable position, I was dismayed by the fact that they were unwilling to quote me an actual price and were instead going to base their best price on what other area dealers were willing to sell to me for. That tells me that while friendly, they also weren't very anxious to close the deal and were more concerned about either highballing or lowballing the price they gave me than about gaining my business. For reasons that have nothing to do with the dealership or salesperson I ultimately decided to buy a different brand of vehicle, and had I decided to buy I very likely would have bought at Gebhardt. I just found the unwillingness to provide a hard number a surprising distraction in what had otherwise been a very pleasant process.