Mercedes-Benz of Walnut Creek
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Dealership Service Review
service Rating
Michael Hendry = The best service advisor ever!
Written byon 05/10/2016
Michael continues to go over and above at a level of consistency that is rarely seen. No one is perfect, and there are some days when the fates conspire and nothing seems to go right...but what I admire is Michael's accountability, his transparency and his efforts towards "doing the right thing." I measure a person by how they handle difficult situations and it always seems that Mr. Hendry operates with a mentality of "exceeding expectations." Keep up the great work, Michael.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes