Kirby Subaru Of Ventura
Dealership Service Review
Great customer service! 1st time buyer and was treated like family. Ricky Arias answered the phone as I was only enquire about the 2025 Outback. After calling more than 5 dealers I felt deflated and defeated. Ricky made me feel as if he dropped everything to cater to my needs. I called about 5 other dealer around me and Kirby Subaru of Ventura was the first place to make me feel I was welcomed. There was no pressure at all during the sale. We sat in the car, he simple asked, “What do you think?” Then followed up by showing each and every feature that the 2025 Outback has to offer. Waited for financing and the same no pressure attitude. Adam Quinones talk to me like we were long time friends. Ricky Arias saw me after financing and told me that he was going to personally detail my car! I was shocked! That’s when I know I choose the right dealership for my purchase. Fantastic customer service and no pressure attitude makes Kirby Subaru of Ventura an absolute stand out in my book!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes