Kirby Subaru Of Ventura
Dealership Sales Review
I want to share another WONDERFUL experience I had at Kirby Subaru of Ventura, when I was looking for a 2025 Forester!! Bob "Indy" Thacker, wow!! This man was born to do what he does-- and he executes his sales approach with grace, humility, and an abundance of knowledge and experience-- with zero pressure. He answered my questions before I had to ask them, and he remembered every detail of my past cars, he knew things I didn't even know about the, now four, Subarus I have found at Kirby Subaru of Ventura. It is as if he studied my purchases to know what I like and prefer so that the cars he showed me were all good candidates and I felt that he listened and remembered details that made me feel cared for and seen as a friend as well as a customer. I can't say enough about the whole team at Kirby Subaru of Ventura, even during "paperwork", Valerie Hurt, made the (usually tedious) process seamless, smooth,effecient and fun-- in and out and on the road in a sparkling black 2025 Subaru Forester. I have said it many times and I will say it again, I will never go anywhere but the Kirby Auto Group for my vehicle purchases, services and advice-- the heart of this dealership is worn on the sleeves of every team member and I respect that and feel like I can trust in my purchases as well as my saftey on the road. Thank you Bob "INDY", thank you JP Amaro (the follow up calls and constant presence of delivery, help, explanation for my questions as they come up even weeks after purchasing the vehicle have given me great confidence on the road) thank you Kirby Subaru of Ventura, I love being apart of the "Love" you share, as I was able to choose 'Make a Wish' to make a generous donation to a beautiful cause through the loving people at Kirby Subaru of Ventura!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes