AutoNation Honda Valencia
Back to Service Reviews
Dealership Service Review
service Rating
Honest and careful repair work.
Written byon 12/02/2023
Careful inspection with pictures to show exactly what the issues are. No charge if parts aren't available to carry out the repair. Full explanation of why certain adjustments (valves in our case) and parts are needed before the suggested time if the vehicle has heavier than normal use, which was our case. Explanation of why genuine Honda suggested parts are best and longer lasting. We had another shop change our spark plugs for instance and they were worn out and causing misfires at 1/2 the recommended change time. In this market of lower priced aftermarket parts, it may be no bargain at all and is best to stick with Honda parts.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Stephanie Mavis on 12/04/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Report