Tustin Buick GMC

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Tustin Buick GMC
1 Auto Center Dr, Tustin, CA 92782 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
(26)
Recommend:
Yes (13) No (2)
Service Rating
(15)
Recommend:
Yes (2) No (2)
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Dealership Service Review

service Rating
Bad customer service
Written by Rudyh123 on 04/25/2024

Bad timeframe it shouldn’t take two hours just to do an oil change on a vehicle

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Tustin Buick GMC on 04/26/2024
Dealer Response
Rudy, I am sincerely sorry to hear about your experience and the extended wait time for your oil change. We will be sure to discuss this with our team to improve our efficiency for the future. If there is any additional information that you would like to provide, we would be happy to discuss it with you. Thank you, Ronnie Blomquist - General Sales Manager - 855-975-3880
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