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Mercedes-Benz of South Bay


3233 Pacific Coast Hwy, Torrance, CA 90505 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (27) No (4)
Service Rating
Recommend:
Yes (30) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor Customer Service
Written by mbcustomer5 on 12/01/2014

I regret signing the lease as Mr. Lee Mehlman (Sales Manager) was demeaning and I was so humiliated when I went in to purchase my vehicle. My experience at Southbay Mercedes was terrible. I felt degraded and it seems to me that customer service and valuing your customers is not the priority of the Sales Manager Mr Lee Mehlman.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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