Mercedes-Benz of South Bay
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Dealership Service Review
service Rating
Great Service
Written byon 01/17/2024
Linda Framel, the service advisor, was great. She assigned my issue to the appropriate team after spending enough time evaluating it. She is a very dedicated advisor. I would strongly recommend her to the people who are looking for the new service advisor. The whole team was very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 01/20/2024
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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