AutoNation Acura Stevens Creek
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Dealership Service Review
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Dead Battery 🪫 Last Minute Drop-In
Written byon 09/08/2023
Batteries died in the morning, got a quick jump from my neighbor and took it directly to the dealership for service. Even though it was the day after Labor Day and there were other cars w/ appts Rolf Wick took care of me and got my car serviced and battery replaced the same day. Appreciate the attention to detail and the courtesy shuttle ride to work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 09/13/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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