Riverside Honda
Back to Service Reviews
Dealership Service Review
service Rating
Disappointed
Written byon 05/28/2025
My experience started off great but ended off bad. I was under the impression of a different price point and made the mistake of not asking for the grand total. As a service clerk the total process should be verbally shared and not only on a small print for customers to sign off. I ended up paying but was not planning on paying over $400.00 of my original cost. In these current times customers are facing more financial hardships and as a business it’s important to be transparent so customers are not faced with such charges.
- Recommend this dealer? No
Showing 1 comment
Sort by:
Riverside Honda on 05/30/2025
Dealer Response
Thank you for sharing your experience with us, Sandy. I understand your concerns regarding the pricing transparency at Riverside Honda. We value customer feedback, as it helps us improve our processes. I encourage you to reach out to us directly so we can address your situation and ensure that future experiences are more aligned with your expectations. Your satisfaction is important to us.
Sincerely,
Richard Michaelson - Owner - rmichaelson@riversidemetro.com
Report