BMW of Mountain View
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review on 2025 ix software update bug
Written byon 05/21/2025
My screen went black after the latest software update, I was able to make an urgent appointment for the next day, Kevin Tran the advisor was able to expedite the service for me so I was able to pick up the car around 2pm to pick up my daughter from school, thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Mia Terrence on 05/23/2025
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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