BMW of Mountain View
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Review
Written byon 11/16/2023
Experience was nice but not I came in out work to go turn in the car for a recoil fix enter office sat down with guy in front next to us was a Chinese guy or part of the race was very rude clearing his throat felt descriminate base on him doing that very loud making it obvios what he was hinting at .!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andy James on 11/20/2023
Dealer Response
Hello Evelyn, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (650) 200-0149 to discuss what we can do to help.
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