BMW of Mountain View
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Dealership Service Review
service Rating
X3 Maintenance
Written byon 11/12/2023
took my SAV in for routine maintenance and was warmly greeted by my Service Advisor. Unhurriedly, he discussed with me the plan for my car and estimated cost. He asked for my input as well. A Lyft transportation service was arranged and I was on to my destination. At an expected time, I received a phone call when the work was completed. I got a debrief from my service provider. All was well and I was on my merry way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 11/15/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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