Elk Grove Buick GMC
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GMC Ripping Off Customers
Written byon 02/03/2016
GM (and probably some other auto makers) are making vehicles that no one else will attempt to work on so it has to be taken to a GM dealership (even to change a head light bulb). Then, (understandably) the dealership will not honor a warranty for any parts (head light bulb) taken to them to install, so we consumers have to pay more than double the cost the dealership wants for the same part -(I paid over $183 for EACH of 2 head light bulbs that I could have purchased at a local auto parts for $85). That's outrageous and something needs to be done to protect consumers from this type of rip off.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes