Elk Grove Buick GMC
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Dealership Service Review
service Rating
My check engine light
Written byon 02/04/2023
Customer service don’t know what they’re doing and they are very slow
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Lily Veronica on 02/13/2023
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-2700 to discuss your concerns, as your satisfaction is of utmost importance to us.
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