Simpson Buick GMC
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Dealership Service Review
service Rating
service items not completed
Written byon 08/04/2016
initial service on my acadia and all service items were not performed. i.e. tire pressure was not performed with all 4 tires low. suspect tire rotation not done.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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simpsonbuick on 08/10/2016
Dealer Response
Im sorry to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. Id like to further understand what happened and address these concerns. I look forward to hearing from you.
Scott Pritchett - Service Manager - spritchett@simpsongm.com
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