Simpson Buick GMC
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Dealership Service Review
service Rating
Worst and dishonest service center ever.
Written byon 12/18/2017
updated 12/26/2017
Worst and dishonest service center ever.. Took my car in and they kept it for a few days and at the end told me they needed to order parts. Then I found out the car had additional 30 miles. Upon returning they again kept my car overnight and did oil only change only. Told me they didn't fix the car because I complained about the extra mileage didn't let them test drive the car. Then I found out the car had extra 5 miles on it. Complained to the supervisor who said he will call back and never did.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No