Goudy Honda
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Dealership Service Review
service Rating
Inconsistent Service
Written byon 12/29/2010
updated 09/28/2025
I have taken my cars to a number of Honda dealerships for service and overall they are best. They have even at times provided superior service by driving me to locations beyond their courtesy shuttle service area, I believe their pricing is fair and the work is high quality. With this all said I was disappointed with the service the last two visits because they grossly underestimated the time it would take to service my car. For example, I was told that it would take 3 hours to service my car, but it took 6 hours. And when I checked on the status of the work I was told that it would be done shortly. That is a long time to wait and really irritating
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No