Goudy Honda
Dealership Sales Review
Purchased a used car. They do a "multi-point" inspection, but when I arrived home with the car I noticed that they did not clear or address the maintenance messages or do the oil change or brake fluid exchange that the car required. I found out from another dealer that the oil was not changed for over a year and Goudy did not catch it during their inspection. What else did they miss? Now I'm concerned that the remaining factory warranty may not cover a major issue since the oil was not changed per manufacturer specifications. In addition, the car was out of gas...I had to stop and get gas on the way home. There was also an open recall that they did not disclose. So after getting the car home, it went in for service (not Goudy) for a week. Mike Deville, the general manager, will not respond to me; Edison, the salesperson, was supposed to follow up...silence from the dealer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No