Crain Buick GMC of Springdale
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Dealership Service Review
service Rating
Waiting time too long
Written byon 12/10/2024
engine fault light came on. Called service dest, brought car in and waited for 3 hours. Found problem but didn't have part. Told to bring back in next day by 9;30. I CAME IN AT 9;10 and finally got car back around 3:00. Bill came to $1200.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes