Crain Buick GMC
Dealership Sales Review
My truck buying experience was the best i have ever had was at Crain Pontiac Buick Gmc. The salesman was laid back and was very supportive of my needs and wants. When i drove up on the lot thesalesman shook my hand and introduced himself. I told him what i wanted and he took me directly to the vehicle. The salesman showed me every feature there was to kbnow as well as actually going on the test drive. whenwe were doing the deal at his desk he did not rush to check my credit like all the other dealerships i visited. after we agreed on payments i asked to finance sales taxes my salesman then explained to me that eventhough i am financing the sales tax that it would not cover the city and county taxes and that i would need about $35 to $70 which he was correct it cost me $47. While we were waiting for the finance manager he showed me the service dept and introduced me to a service advisor which was also friendly. when we sat back down at salesman desk the finance manger came over and salesman introduced him to me. the finance manager was very helpful in explaining everything to me. as i was waiting for my vehicle to come out of the detail dept. the salesman brought over a sales manager and introduced him to me. the sales manger sat and talked to me which is very unusual because everywhere else i have ever bought or been only time i saw sales manager was when he was trying to pressure me into buying. When i took delivery of my vehicle my salesman again went over everything with me including the welcome call to on star. I will recommend this car dealership to everyone i know. GREAT JOB CRAIN TEAM AND THANKS AGAIN
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes