Crain Buick GMC

The Crain team in Conway was awful! They told us numerous lies. We waited 6 weeks after purchase to get our sales tax check (which you are only supposed to have 30 days to pay sales tax) and when we finally recieved it, it was not enough to pay the sales tax and had to pay $100 out of our pocket. When we called and left messages for them to call us back, they never called us back, we would have to drive there and talk to them in person to get to talk to anyone. The day we purchased, they were very nice and seemed to be helpful but after that, they were VERY rude. The day we purchased the car, we also hesitantly purchased the extended warrenty. They told us that if we decided to cancel it, it would be no problem but we could not go back and add it after that day if we did decide we wanted it so we got it then a few days later decided to cancel it because they had told us the day of purchase, it would last for 60,000 miles on top of what was on the car which would make the warrenty last until about 95,000 miles but in the paperwork they put the warrenty expiring at 60,000 miles on the odometor. They have been very slow in getting it cancelled to where we now have to pay a penalty. It has been about 7 weeks since we first told them we wanted to cancel the warrenty and they just now did the paperwork to get it cancelled. I will never purchase another car from them or recommend them to anyone else! They are the absolute worst car dealership I have ever dealt with!!!